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💬 Why Every Small Business Needs a Chatbot (Even If You Think You Don’t) Running a small business today means juggling everything  — from customer service and marketing to sales and admin tasks. You wear many hats, but there’s one more team member who can lighten the load, never takes a day off, and works 24/7: a chatbot . If you think chatbots are only for big brands, think again. AI chatbots have become affordable, easy to deploy, and powerful enough to transform how small